The board ensures the obedience of the Business integrity program of Qantas. The company has risen to heights by continuously transforming its managerial processes and internal structures. The organizational structure of Qantas is a mixed centralized and decentralized structure of organization. Her areas of expertise include corporate advisory work, particularly in relation to mergers and acquisitions, corporate restructures and general corporate activity. He is also the Chairman of Treasury Wine Estates Limited, a Director of Murdoch Childrens research institute and a Director of Boral Limited. Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. (Qantas 2019) By applying the management theories to test Jetstars strategy success, it can be concluded that the strategy implementations are aligned with their Leadership, organisational culture, organisational structure and human resource policies and it is the integral element of success in organisation. He was designated as a member of the Qantas Board in July 2008. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. In the three years prior to joining Jetstar, Stephanie was the Qantas Groups Chief Customer Officer where she was responsible for all aspects of the customer experience and strategy across the Group including digital, lounges, the inflight experience, and customer care. Further, there have been many feathers added to his cap such as being a member of the Board of Governors of the International Air Transport Association and a Director of the Business Council of Australia. We set the standard for low fares, fun travel and great value. An Analysis of Jetstar's Business Strategy Introduction Launched just 8 years ago, today, the Jetstar Group consists of a network of value-based air carriers that deliver high quality air passenger services for budget-minded travelers across Australia, New Zealand and the Asia Pacific region. 02495. Additionally dedicated terminals for cargo handling are accessible at 22 locations across the globe. Moreover, Qantas flights look forward to maintain a healthy relationship with its internal and external public. Also, its main aim to deliver highly sustainable benefits to all its shareholders. Stephanie was appointed to the role of CEO Jetstar Group in November 2022. Harvey, G. and Turnbull, P. (2010) On the Go: walking the high road at a low cost airline, Hatch,P 2019, Jetstars already saved Qantas.Where can its boss fly to next?,The Sydney Morning Herald,15 June, viewed 16 October 2019,<, . As Group Executive for Corporate Affairs, Andrew manages media and government relations, industry affairs and employee communications. He has been serving this position since 2008. (Jetstar 2019) This organisational structure is made up of geographic structure which is suitable for Jetstars cost leadership strategy. Andrew leads teams with responsibility for the management of legal, governance, compliance and business integrity, industrial relations, remuneration and benefits, and corporate affairs across the Qantas Group. 1829. Additionally, a number of services were resumed and long distance continuous flights were introduced. Also, she is the director of Cricket Australia and AGL Energy Limited. It was from the two prestigious Universities namely- the University of Sydney and The Oxford University that he gained his academic qualifications and got himself ready to serve the world. Previously serving as Chief Executive Officer, Qantas Regional Airlines Group with responsibility for QantasLink branded operations, Johns role has expanded to encompass Group Safety, Group Security, the Qantas Group Pilot Academy, Auckland-based Boeing 737 operator Jetconnect and shared services for workforce planning and ground operations across Qantas. The Jetstar Group has access to these aircraft to facilitate its growth. His guidance is always insightful and his transformations have made significant difference in the world of aviation and customer servicing. His broad experience includes the names of some highly reputed organisations such as Tiger Airways Australia, Virgin Australia and Air New Zealand. By using geographic structure, the organisation can attain economies of scale in buying, distribution and selling, while lowing the cost structure and actively responsive to customer needs at the same time. Earlier, she served as a Director of Commonwealth Bank of Australia, Lion Nathan Limited and Data Advantage Limited. (Jetstar 2019) In order to achieve the goals of organisation, Jetstars business strategy needs to align with other important strategic functions such as the Leadership, organisational culture, organisational structure and human resource policies. He has held senior leadership and strategy roles for a number of leading communication companies in Australia and overseas, including as Managing Partner for DArcy, Strategy Director for The Campaign Palace and Head of Strategy for DDB Needham Worldwide. 1992-2019 was the era of privatization when a number of mergers and announcements were made. Send Assignment task file through Whatsapp. Collectively the Jetstar Group offers more than 5,000 (pre-covid) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. CEOs of the Jetstar network of airlines are: short biography of each of these executives. Virgin Australia has announced six appointments to its 10-member executive leadership team, under new chief executive Jayne Hrdlicka. This is believed to be a great style to boost the performance of the team members, as it clears out the aim of the team and gives them a descriptive path to work accordingly. John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. The Board is made up of three women and five men. At Jetstar, the environment is fast-paced and ever-changing. Barbara Ward was appointed to the Qantas Board in June 2008. Throughout his journey as a CEO with Qantas group, he has seen a number of ups and downs. Independent Non-Executive Director, Maxine Brenner was appointed to the Qantas Board in August 2013. Her executive career with Ericsson spanned more than 20 years in which she held finance, marketing, sales and leadership roles. These subsidiary airlines are run by their own regional CEOs and Gareth Even is the CEO of the whole Jetstar group. Mr L'Estrange was Head of the National Security College at the Australian National University from 2009 to 2015. An achievement culture focuses on results and encourage competitiveness, individual success. If you need assistance with writing your assignment, our professional assignment writing service is here to help! If your specific country is not listed, please select the UK version of the site, as this is best suited to international visitors. They are visionary like charismatic leaders but they stay for and provide energy and support during the change process. Jetstar-branded carriers operate more than 5,000 flights a week to more than 85 destinations. Having served the industry for almost 100 years, the company proudly declares itself as one of the most trustworthy organisations in the world of aviation. (Disclaimer: The reference papers provided by Assignmenthelp4me.com help in serving as a model paper for students. (Jetstar 2019) This organisational structure is made up of geographic structure which is suitable for Jetstar's cost leadership strategy. Antony Tyler, is the Chairman of the Safety, Health, Environment and Security Committee and also a member of the Nominations Committee. in AE Eaton (ed. A man known for his intelligence, Gareth Evans became the appointed CEO of Jetstar group in November, 2017. The Board is made up of three women and five men. Our airline brands operate regional, domestic and international services. Mr Sampson has over 20 years experience across marketing, communication, new media and digital transformation. Till date over 12 million members have been given Qantas points under Reward System in HRM. The Essay Writing ExpertsUK Essay Experts. The Jetstar brand design is based on the Southern Cross constellation, with the orange star representing the smallest star of the Cross, Epsilon Crucis. She is a Member of the Council of the University of New South Wales. There were times when QANTAS was about to doom, but with the guidance and leadership of Alan Joyce, QANTAS, is today shining as the brightest star in the Australian economy. What is your common purpose? It is based out of New Zealand and has its operations spread across the regions of Tasman. Additionally, he is a serving member of various committees and organisations in Australia. Qantas was originally registered as Queensland and Northern Territory Aerial Services Limited. His hardships have made him learn the values of honesty, humbleness, openness and truthfulness. We pay respect to Elders past, present and emerging. Move Program J. Rob Marcolina joined Qantas in October 2012 as Executive Manager Strategy, with a role that has now expanded to include responsibility for driving the overall strategy of the Qantas Group, human resources and Qantas IT. Eight-member Board comprises a majority of independent Non-Executive Directors who, together with the Executive Director (Group CEO), have extensive experience and diverse perspectives. The hard model of HRM focus more on task and monitoring and control are important part of the management process. The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. She is Chair of the Remuneration Committee and a Member of the Audit Committee and a Member of the Nominations Committee. He is also a Non-Executive member of Bombardier Inc. On long haul flights (Boeing 787-8)economy class passengers can choose to pre-purchase a variety of meals, entertainment, and comfort options to customise their flight experience. Being a low-costsubsidiary, Jetstar needs to create alow-costemployment system which will be very different from that of Qantas. The continuous involvement of these experienced minds sprinkle the magic of expertise to the commercial and operational sectors of the various airlines and businesses the organisation deals into. To export a reference to this article please select a referencing stye below: If you are the original writer of this assignment and no longer wish to have your work published on UKEssays.com then please: Our academic writing and marking services can help you! Customers can choose between two types of fares Economy or Business (on selected international flights). It also minimizes costs through operational efficiency by allowing freestyle seating and a thirty-minute flight close out to get the maximum efficiency of aircraft and labour by optimising efficiency in check-in and boarding. These information does not align with Jetstars value for wellbeing of their employees as they mention on their website. In October 2019, Vanessa Hudson commenced the role of Qantas Group Chief Financial Officer. Prior to this, Mr Tyler spent over 30 years with Cathay Pacific Airways Limited. The literature review discusses the limited number of studies of the carrier-within-a-carrier (CWC)or "airline-within-an-airline" (AWA)approach, in which researchers have identified the difficulties involved in establishing two separate airlines on different business platforms that share the . Its founding chairman was Fergus McMaster and in his words Qantas was inspired by the spirit of ANZAC. Prior to joining Qantas, Markus held senior roles at Bain and Co and in telecommunications in Australia, Sweden and Korea. He has gained significant 20 years of experience in communication and marketing. The group has been ensuring profitability to its various shareholders including customers and employees much because of the extensive knowledge and independent work culture it has brought into function. Bamber, GJ, Lansbury, RD, Rainthorpe, K & Yazbeck, C 2006,Low-cost airlines product and labor market strategic choices: Australian perspectives. Prior to joining Qantas, Rob was a Partner with Bain & Company in Los Angeles and Sydney working across multiple industries, with an emphasis on media, technology and telecom businesses. His teams also look into corporate affairs, relations of industries, remunerations and benefits across the Qantas group. Involvement culture values equity and cooperation among employees and put the priority in meeting their needs. Further this kind of leadership proves to be the ultimate source of motivation for the employees to keep moving ahead towards their goal. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Jetstar Regional Services Pte Ltd, BRN: 201229688K. QANTAS has made a name for itself in the aviation industry, not only in Australia but in the entire world with its world class flying facilities. She is presently serving as the Chancellor of the University of Sydney, Chairman of Thales Australia and Chairman of the Future Generation Global Investment Company. He is the man who has received the award The companion of the order of Australia, the highest honour for his services to the mankind, aviation sector, gender equality and community. Upgrade your web browser for an enhanced experience. Upgrade my browser. The categories for the same range from travel to retail, financial services to health and well being and other food, wine and small scale businesses. Qantas Airways (QUBSF) News . Commissioner of Japan Tourism Agency Registered Travel Agency No. Between 2004 and 2010, Ms Hey was Managing Director of various Ericsson entities in Australia and New Zealand, the United Kingdom and Ireland, and the Middle East. It determines the place and the role of each employee in the business, and is key to organizational development. Geographic structure provides good coordination and control since several regional hierarchies are formed to take over the work which make the organisational structure short and flat where bureaucracy is less and productivity is more efficient. Paul Rayner, happens to be the Chairman of the Remuneration Committee and a member of the Nominations Committee. Any opinions, findings, conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of UKEssays.com. Olivia is on the Board of UNICEF Australia. It has not only promoted innovation but has also inculcated the spirit of righteousness in all its employees. Our academic experts are ready and waiting to assist with any writing project you may have. Mr Goyder was the Managing Director and CEO of Wesfarmers Limited from July 2005 to November 2017. There is, of course, a primary leader - the director. Initially, he joined Qantas in the year 2000, and handled the network planning, planning of schedules and Network Strategy Functions. She has taken up the roles of being the Chairman of the Audit Committee, a member of Safety, Health, Environment and Security Committee and a member of the Nominations Committee. Organizational structures describe what employees do, whom they report to, and how decisions are made across the business. Alan Joyce is an Irish by birth and he has taken educational degrees from the Dublin Institute of Technology and Trinity College, Dublin. You can also read a short biography of each of these executives. He also previously held the roles of Finance Director between 2002 and 2004, and Deputy Managing Director and CFO between 2004 and 2005. Jetstars mission is to offer low fares to enable more people to fly to more places, more often. And discounted travel benefits for the Jetstar employee and their nominated partner which include airfares discounts, deals for accommodation and car hire and travel insurance for both domestic and international travel which can be used within the Qantas Group and other partner airlines. Andrew Finch joined Qantas in 2012 and is the Qantas Groups General Counsel and Group Executive, Office of the CEO, as well as Company Secretary. The Jetstar Group is one of Asia Pacifics fastest growing airlines. Our academic experts are ready and waiting to assist with any writing project you may have. From 1939-1945, the company served as a front-line airline and continued its operations during the world war, and played a significantly important role in the evacuation and transportation of passengers. Ms Hutchinson is currently Chancellor ofthe University of Sydney and Chairman ofThales Australia. Group Executive, Strategy, People and Technology. He has served as the Executive Chairman of the Leo Burnett Group and Director of Fairfax Media Limited. Joining Qantas in 1994, she has held a variety of senior commercial, customer and finance roles across the Group, in Australia and overseas, including Executive Manager of Sales and Distribution, Senior Vice President for Qantas across the Americas and New Zealand, Executive Manager of Commercial Planning and Executive Manager for Product and Service. It is because of the right formation and execution of the laws at all steps of the organizational structure that Qantas has managed to rise at such heights. We encourage all our team members to use their different perspectives, talents, skills and experience. Jetstar Pacific Airlines, BRN: 0301103030, Best Low-Cost Airline -Australia/Pacific 2017, 2016, 2015, 2014, 2013, 2012, 2011 (Skytrax), Best Low Cost Carrier - Asia/Pacific 2014 (AirlineRatings.com), Partner of the Year 2012 (Changi Airline Awards), Top 5 Airlines by Absolute Growth in Cargo Carriage 2012(Changi Airline Awards), Best International Budget Airline 2011 (About.com Readers Choice Award), Best Low-Cost Airline - Australasia 2009 (Skytrax), Top 5 Carriers for Passenger Growth 2009 (Changi Airline Awards), Low-Cost Carrier of the Year 2008, 2007 (CAPA), Best Low-Cost Airline - Asia Pacific 2008 (Budgie$), Best Low-Cost Airline - Worldwide 2007 (Skytrax), Best Cabin Crew - Australia and New Zealand 2007 (Skytrax), Operational Excellence 2007 (Airline Business), Top 10 Airlines by Passenger Carriage - 2014, 2013,2012, 2011, 2010, 2009, 2008,2007 (Changi Airline Awards), Best Low-cost Carrier 2014, 2013,2010 (AsiaOne Peoples Choice Award), Platinum Award - Foreign Airline Category 2014 (KLMayorTourism Awards), Foreign Airline of The Year by Sector - South East Asia 2013 (KLIA Awards), Largest Growth in Passenger Traffic from Singapore 2011 (Changi Airline Awards), Best Brand Experience Low Cost Airline in 2008 (Ad Asia Magazine), Best Asia Low Cost Carrier 2006-2007 (Changi Airline Awards), Best Low Cost Airline - Asia and South East Asia 2006 (Skytrax), Low Cost Airline of the Year Merit Award 2006(CAPA), Best Budget Airline of the Year 2006 (TTG Travel Awards), Vietnams most popular e-commerce website 2008. Andrew holds a Bachelor of Commerce, Bachelor of Laws from UNSW, a Master of Laws with First Class Honours from the University of Sydney, and a Master of Business Administration (Exec) from the AGSM. This includes 78 A320 NEOs (New Engine Option), which reduce fuel consumption by 15 per cent. You can board first, bring more carry-on baggage, relax with a glass of wine, recline your seat further, enjoy . Serving as the Chief Executive Officer at Qantas Loyalty since 2018, Olivia Wirth has actually been an integral part of the QANTAS group from 2009. Task behaviour is the extent to which the leaders provide the direction, structure, duties and responsibilities to individual or the team. Mr Tyler was Director General and Chief Executive of the International Air Transport Association from 2011 to 2016. The company is also accountable for providing cabin crew services to its home country Australia and placed across the world. In this role, Rob also leads the ongoing group-wide transformation program, and has overarching responsibility for HR policies and procedures across the Group. Not only has the company established its mark in the business of transportation of passengers and air freight, the organisation also deals into a number of subsidiaries, which are listed below. The vision for the company was crystal clear to fly overseas and rule the world. It is certainly because of the assertive goals of Alan Joyce and his ability to make his members move on his visionary path, that he along with his QANTAS group members have achieved such great heights of success. Ms Hutchinson was also Chairman ofthe Future Generation Global Investment Company between May 2015 and June 2021. Qantas organizational structure follows a corporate governance framework, which is taken care explicitly by its board of directors who assure a three step application of shareholder value. Mr Goyder is Chairman of Woodside Energy Group Ltd, the Australian Football League Commission, the West Australian Symphony Orchestra, and of the Channel 7 Telethon Trust. Stephanie was appointed as a Board Director of Aviation Aerospace Australia in September 2021, prior to which she was a Board Director of The Association for Data-driven Marketing and Advertising for six years. The vision of QANTAS founder from the very beginning was aligned with the fact of introducing and pioneering an absolutely new fashion of travel for its fellow Australians and people from the world. Qantas is using portfolio and diversification strategy and focus on premium Business market while Jetstar is focusing on leisure market. DuBrin 2001 defines leadership as the ability to inspire, influence and motivate the people to achieve the goals of the organisation. Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai and was a key architect in the Qantas Emirates alliance that launched in 2013. Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. Along with this, his professional journey also includes 17 years of dedicated working in various finance and project roles with General Electric, and the Elders IXL Group and Rank Industries. The leadership style of Alan Joyce is generally recognised as the transactional or the managerial leadership style. Richard Goyder AO BCom, FAICD | Chairman and Independent Non-Executive Director Age: 62 Richard Goyder was appointed to the Qantas Board in November 2017 and as Chairman in October 2018. Absolutely, the company has crossed over the 100 years mark and has proudly served the Australian citizens and the people from around the world, with its world class facilities. Short haul (flights shorter than five hours): Long haul (flightslonger than five hours): In August 2011 the Qantas Group placed an order for 110 Airbus A320s. Hersey and Blanchards Situational Leadership theory explains there are two dimension of leadership behaviour which are relationship behaviour and task behaviour. The six types of organizational structures discussed here include functional, divisional, geographic, matrix, networked/team, and virtual. He has developed his professional expertise by taking up many crucial roles in his career such as the Director General and Chief Executive of the International Air Transport Association and a member of Cathay Pacific Airways Limited. (Clegg, Kornberger & Pitsis 2015 p.165) According to Michael Porter, the common organisational requirements for overall cost leadership in HRM should be tight cost control, frequent and detailed control reports, structured organisation and responsibilities and incentives based on meeting strict quantitative targets. This structure is organized by departments and expertise areas, such as R&D (research . Further, in 1996, he joined Ansett Australia and shifted to Australia. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often. Jacqueline Hey was appointed to the Qantas Board in August 2013. Thus, it is extremely important for every leader to adopt an attitude which is helpful and motivating as well. 1829. (Clegg, Kornberger and Pitsis 2015 pp.132-134) The trait of transformational leadership behaviour can be found in Gareth Even, CEO of the Jetstar group. Another important factor for strategic management which has a significant effect on cultural norms and value of the organisation is the organisational structure. The board of directors comprises 10 members, most of which are independent non- executive directors, who work cohesively with the group CEO of Qantas- the Executive Director. These days, the airline and its low-cost division Jetstar operate as many as 55 flights in and out each week to meet surging demand from Australians who can't leave the country. Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent), with the Qantas Group holding the remaining 49 per cent. Prior to this, he was the Secretary of the Department of Foreign Affairs and Trade for almost five years, and the Australian High Commissioner to the UK between 2000 and 2005. His strategies have enabled the QANTAS people to achieve a state of contentment and processed a flow of easy communications between the various stratas of the management. Mr Joyce is a Director of the Museum of Contemporary Art Australia and the Sydney Theatre Company. At both Qantas and Ansett, he led the network planning, schedules planning and network strategy functions. In addition to this, it prioritizes the safety of its customers and people. Before this, he has served various roles inside the QANTAS group and has brought significant turnovers for the business expansion and profits of the organisation. He is also a Director of a number of controlled entities of the Qantas Group. Looking for a flexible role? The entire Qantas management structure is taken care of by the board of directors, which is also further seen by the Qantas Audit Committee. Andrew has an MBA from Auckland University. Considered to be one of Australia's most prominent travel wholesalers, Qantas Holidays falls under the suite of Jetset Travelworld group. One should never stop learning and the same has been absolutely proven by the QANTAS group. Available on selected routes, Jetstar Business Class is designed for the business traveller or for those who want to add that little bit extra to the travel experience. If you love adventure, making a difference and working among friends, this is a great place for you. Depending on the length of the flighthot meals are also made available for purchase. In fact, this was the time when the company showed great progress in terms of service expansion and made a name for themselves in the world.
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